Staff – Processor-3

Job Description • Checking, verification and authorization of clearing and cash management transactions with in established delivery standards, to ensure their accuracy, authenticity and compliance with operating procedures. • Acquire thorough knowledge of processes as well as operating systems and identify trainings to perform assigned task efficiently. • Identify gaps and recommend improvements in system and procedure to enhance efficiency minimize risk and improve delivery standards. • Record data, errors, complaints PMIS accurately and encourage processors for the same, to monitor productivity of each staff and take corrective action wherever applicable. •Attend all inquiries/complaints (internal/external) promptly. • Ensure all the clearing and collections accounts are balanced at the end of day. Operating Environment, Framework and Boundaries, Working Relationships• Centralized processing of back office transactions for all UAE branches. • Close co-ordination with business groups for timely decisions •Processing of all transactions within agreed time. Problem Solving • Problems related to non-adherence to SLAs will need to be tackled proactively through regular and consistent follow-up and innovative process improvements. • The incumbent will have to deal with problems which may require solutions involving coordination with all groups. Decision Making Authority& Responsibility •Authorization of financial transactions as per banks policy& AML guidance. • Recommend improvements to Operating Systems and procedures. • Recommend training for self and processors. • Ensure completeness of instructions from customers/banks/departments etc. Knowledge, Skills and Experience • Excellent communication skills. • Strong interpersonal skills. • 5 years experience in back office operation with financial industry. • Good verbal/written communication and computer operating skills. • Good knowledge of general banking rules and regulations