Excelsior_Group

Food Runner

  • Posted: 20 March,2021

Job Description

Job Description Job description / Role • Deliver food orders from the kitchen to customers’ tables rapidly and accurately • Act as the contact point between Front of the House and Back of the House staff • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies) • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins • Serve welcome drinks and hors d’oeuvres, upon guests’ arrival • Ensure food is served in accordance with safety standards (e.g. proper temperature) • Check in with customers and take additional orders or refill water, as needed • Remove dirty dishes and utensils • Answer guests’ questions about ingredients and menu items • Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check) • Make sure families with young children get kids menus and special silverware sets

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