Avaya Developer

Job Description • Implementation of Avaya Aura Experience Portal – AAEP (7.x) •Responsible for overall data /call flow design and development of sophisticated IVR applications for Avaya •Developing Avaya EP IVR applications in AAOD (Avaya Aura Orchestration Designer 7.x) •Configuration/Monitoring of IVR applications and troubleshooting AAEP • Design and Development of supporting applications for IVR, CTI (Avaya Interaction Center 7.3.x), Avaya CMS, Avaya CR etc. using .NET • Exposure to AIC (Avaya Interaction Center 7.3.x) native SDKs • Design and development of database for IVR applications • Voice Biometrics (Nuance Vocal Password ) and Speech Recognition ((Nuance Recognizer9))Solutions • Liaise with diverse teams in IT and business throughout solution discovery and design • Support to business team, on site/on call during application testing and issue resolution •Prepare functional and technical spec. documentation • Adherence to Project Lifecycle complying to policies and procedures ensuring quality software delivery to business/stakeholders • Domain exposure– Banking , Governments, •Experience: 6 to 7 Years